Refunds and Returns Policy for Pursuing Wisdom Academy
Effective Date: July 28th, 2023
- Introduction
Welcome to Pursuing Wisdom Academy (“the Website”), operated by Pursuing Wisdom Academy (“the Company”). We want to ensure your satisfaction with our digital product and make the process of returns and refunds as transparent and easy as possible. This Refunds and Returns Policy outlines the guidelines and procedures for requesting returns and refunds.
- Digital Product Refunds
a. Eligibility: Pursuing Wisdom Academy offers a 15-day money-back guarantee for our digital product. To be eligible for a refund, you must request it within 15 days of the date of purchase.
b. Contact Us: If you wish to initiate a refund, please contact our customer support team at avidreaderatoz@yahoo.com within the 15-day period and provide your order details.
c. Refund Process: Once we receive your refund request, we will review it to determine if it meets the eligibility criteria. If approved, we will process the refund to your original method of payment within [X] business days. Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.
d. Non-Refundable Circumstances: We reserve the right to deny a refund request if:
- The refund request is made after the 15-day period.
- There is evidence of misuse, abuse, or fraudulent activity related to the digital product.
- You have previously received a refund for the same product.
- Product Returns
As a digital product, Pursuing Wisdom Academy’s offering does not involve physical items that require return shipment.
- Customer Support
If you have any questions or encounter any issues regarding our digital product, refunds, or returns, please feel free to reach out to our customer support team at avidreaderatoz@yahoo.com. We are here to assist you and ensure a positive experience with our services.
- Contact Information
If you need to contact us for any reason related to this Refunds and Returns Policy or any other matter, you can reach us at:
Email: avidreaderatoz@yahoo.com
Address: 228 Primrose St, Raleigh, North Carolina
- Changes to the Policy
Pursuing Wisdom Academy reserves the right to modify or update this Refunds and Returns Policy at any time. The updated version will be posted on the Website, and the effective date will be indicated. By continuing to use our Website and digital product after the changes, you accept and agree to the revised policy.